Privacy Policy

This Privacy Policy applies to information we collect or receive when:

• you visit or use our Services;
• you create, administer, or use an account;
• you communicate with us;
• you connect third-party platforms, plugins, marketplaces, payment providers, shipping providers, accounting tools, or other services; or
• your organization, employer, or a merchant uses the Services and provides us with information relating to you.

This Privacy Policy does not apply to third-party websites, applications, or services that we do not own or control, even if they link to or interoperate with our Services.

YoPrint is operated by 190ML LLC, doing business as YoPrint.

For privacy questions, contact us at: support@yoprint.com

Depending on the context, YoPrint may act as a controller, business, processor, or service provider with respect to information processed through the Services.

We collect information from a variety of sources, including directly from users, automatically through use of the Services, and from third-party platforms and integrations.

We may use information for legitimate business, operational, support, compliance, security, and legal purposes, including to:

• provide, maintain, operate, and improve the Services;
• authenticate users and administer accounts;
• process, manage, and support orders, production workflows, fulfillment, shipping, inventory, and related business operations;
• synchronize information with connected platforms and services;
• provide technical support, onboarding, troubleshooting, and customer service;
• monitor performance, diagnose issues, and improve system reliability and product functionality;
• personalize features, settings, workflows, and user experiences;
• review account activity, order context, production information, support history, and submitted materials in order to provide the Services, respond to issues, improve the Services, and refine product and operational workflows;
• detect, investigate, prevent, and address fraud, abuse, misuse, unauthorized access, and security incidents;
• comply with legal obligations, lawful requests, court orders, audits, tax and accounting requirements, and applicable platform requirements;
• establish, exercise, or defend legal claims;
• support internal business transactions, reorganizations, financings, mergers, acquisitions, asset sales, or similar events.

Where applicable under law, we process information on one or more of the following bases:

• performance of a contract;
• legitimate interests;
• compliance with legal obligations;
• consent, where required; and
• other lawful bases available under applicable law.

We may disclose information to:

• affiliates and related entities;
• hosting, cloud, infrastructure, storage, monitoring, analytics, communications, support, security, payment, shipping, and other service providers;
• third-party integrations and connected services at your direction or as necessary to provide requested functionality;
• professional advisors, auditors, insurers, financing counterparties, and similar business advisors;
• government authorities, regulators, law enforcement, courts, or other third parties where required or appropriate to comply with law or protect rights, safety, property, users, customers, or the Services; and
• counterparties and advisors involved in an actual or proposed merger, acquisition, financing, restructuring, bankruptcy, dissolution, or sale of assets.

We may also disclose information where we believe disclosure is necessary or appropriate to investigate or prevent fraud, abuse, violations of law, security incidents, or violations of our agreements, terms, or policies.

Where a merchant, business customer, or organization uses the Services, that party may control certain data submitted to the Services, including personal information relating to its customers, employees, contractors, or end users.

In those circumstances:

• the merchant, business customer, or organization is generally responsible for providing any required notices and obtaining any necessary consents;
• YoPrint generally processes such information on behalf of and under the instructions of the applicable merchant, business customer, or organization, except where YoPrint has an independent legal right or obligation to use the information; and
• individuals seeking to exercise rights regarding such information should ordinarily direct their request to the relevant merchant, business customer, or organization first.

We may receive privacy, compliance, or data-rights-related requests from customers, merchants, individuals, platforms, or other partners.

Where applicable and subject to law, contract, technical feasibility, security requirements, fraud-prevention needs, dispute-resolution requirements, recordkeeping obligations, backup and archival practices, and other permitted retention grounds, we may take steps we determine are appropriate in response to valid requests, including:

• providing relevant information;
• limiting or restricting certain processing;
• redacting, anonymizing, or disassociating certain information; or
• otherwise handling information in a manner consistent with applicable requirements and operational needs.

Nothing in this Privacy Policy requires YoPrint to take any action with respect to information where retention, preservation, or continued processing is permitted or required by law, contract, accounting requirements, legitimate dispute management, security practice, fraud prevention, technical constraints, or backup and archival processes.

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and financial records, support production and fulfillment workflows, resolve disputes, enforce agreements, support security and fraud-prevention measures, comply with legal obligations, and maintain backup and disaster-recovery systems.

Retention periods may vary based on factors such as:

• the type and sensitivity of the information;
• the nature and duration of the customer relationship;
• legal, tax, accounting, contractual, operational, or security requirements;
• the existence of disputes, investigations, claims, audits, or enforcement needs; and
• technical limitations and backup and archival cycles.

Information may continue to exist for a period of time in logs, backups, archives, disaster recovery systems, and other retained media, subject to reasonable operational, legal, and technical constraints.

We implement reasonable and appropriate administrative, technical, organizational, and physical safeguards designed to protect information. These measures may include, as appropriate, access controls, authentication measures, logging, monitoring, network protections, secure transmission practices, secure development and deployment practices, vendor management, and backup protections.

However, no method of transmission, storage, or security control is completely secure, and we do not guarantee that the Services will be immune from all security threats, loss, misuse, or unauthorized access.

We may store and process information in the United States and other jurisdictions where we or our service providers operate. Those jurisdictions may have data protection laws that differ from those in your location.

Where required, we rely on transfer mechanisms recognized under applicable law.

We and our service providers may use cookies, pixels, SDKs, local storage, and similar technologies to:

• operate and secure the Services;
• remember settings and preferences;
• understand usage and performance;
• improve functionality; and
• measure communications and service effectiveness.

You may be able to control some of these technologies through your browser or device settings, though disabling them may affect functionality.

Depending on your location and applicable law, you may have certain rights regarding your personal information, including rights to request access to, correction of, or information about certain processing of your personal information, and to exercise other rights available under applicable law.

These rights are not absolute and may be limited by law, technical feasibility, privilege, security concerns, fraud-prevention needs, the rights of others, contractual obligations, or our need to retain information for legal, operational, accounting, recordkeeping, or backup purposes.

Where YoPrint processes information on behalf of a merchant, business customer, or organization, we may direct you to that party to exercise your rights.

To submit a privacy request, contact us at: support@yoprint.com

We may need to verify your identity and authority before acting on a request.

The Services are intended for business and commercial use and are not directed to children. We do not knowingly collect personal information from children where prohibited by law.

The Services may contain links to, integrations with, or dependencies on third-party services. We are not responsible for the privacy, security, content, or practices of those third parties. Their terms and policies govern their services.

We may update this Privacy Policy at any time in our discretion. Changes become effective when posted, unless otherwise stated. Your continued use of the Services after the effective date of an updated Privacy Policy constitutes acknowledgment of the updated version to the extent permitted by law.

For privacy questions or requests, contact: