V2 Knowns Bugs, Workaround and Fix Status. Click Here to See!

V2 Bugs & Workarounds

Hey there! This is Anbin from YoPrint . First of all so sorry about the bugs. V2 was a massive undertaking and unfortunately, despite our best efforts, bugs finds find their way through the cracks. My team and I are committed to squash these bugs as quickly as possible. I also wanted to be transparent about this process so we will be recording all reported bugs here, any known workaround they may have, as well as the status of the bug. You should be able to follow us live here!

How do I Report a Bug?

Need to report a bug? Send an email to support@yoprint.com with the title "V2 Bug Report." Please describe the issue as detailed as possible. Provide us with the steps that you took to encounter the bug. If you have screenshots, it's even better! Even if you feel a screenshot might be unnecessary, please send us a screenshot anyway. We can spot great many things with a single screenshot. If you can provide us with a screen recording, that would be even better!

Update: Feb 9, 2025

We've resolved all known critical bugs and are actively addressing new reports as they come in. To keep this page focused, we've removed completed bug reports, leaving only active issues. Additionally, we're introducing a new Changelog section to keep you informed about recent fixes and updates. — Anbin

Bugs Being Worked On

BUG-9
Sales Order
Being Worked On
Incorrect Estimated Profit Calculations

In Sales Orders where garments prices are set to "0.00", as one would when the garment is customer provided, the estimated profit margin calculations are not working as expected. We have a rough idea how to fix this issue.

Known Workarounds

None

BUG-61
Sales Order
Being Worked On
Unable to save changes for Order Items when changes are made too quickly.

We are aware of and able to reproduce the bug where making changes to multiple Order Items quickly causes the system to fail to save.

We are working to rectify this issue as quickly as possible and with maximum urgency so that you can return to entering Order Items at the same speed you did in V1.

Known Workarounds

none

BUG-62
Sales Order
Being Worked On
Saving Line Items Is Slow

Right now we are aggressively saving anytime you make even the smallest change which can take up to 20 seconds at times.

Sales Order Create

We will still retain auto save for adding, editing and removing line items in Sales Orders during create process. However, this will no longer disable the UI when you are making changes allowing you to rapidly update the UI. We will intelligently batch the changes and use a "background" auto save instead.

Editing Line Items After Publish

We will remove auto save for this scenario, allowing you to to rapidly make changes and you can press save when you are done. Prices will be recalculated when you press save.

Job, Invoice, Shipments

We are removing auto-save mechanisms for Job, Invoices and Shipments. You can press save when you are ready save, resulting in a fast ui experience.

YoPrint Changelog

Shipment Edit Dialog: Shipping Cost Fails To Save
Bug Fix
Added on 07 Mar 2025

Saving a shipment with a Shipping Cost fails if the Shipping Cost has decimal points. We've now fixed this issue.

Shipment List Page: Shipping Type and Customer Shows Empty
Bug Fix
Added on 07 Mar 2025

We've added the missing "Shipping Type" and "Customer" value in Shipment List Page.

Invoice List Page: Order Label Is Missing
Bug Fix
Added on 07 Mar 2025

We've added the missing "Order Label" field in the Invoice List Page.

Creating a Purchase Order Message Template Fails
Bug Fix
Added on 06 Mar 2025

We fixed a bug where creating a new purchase order message template under Configuration > Settings > Message Template errors out.

Job Detail: Add Production Note Indicator To Tab
Bug Fix
Added on 05 Mar 2025

In V1, we had an indicator to let you know if a Job has a production note attached to it or not. With V2, we failed to add this back. This is now fixed.

Job Calendar: Add Job ID To Cards
Enhancement
Added on 05 Mar 2025

Download Center: Add Invoice Item Report Export
New Feature
Added on 05 Mar 2025

Invoice Popover: Remove Address Mismatch Warning
Enhancement
Added on 03 Mar 2025

Originally we wanted to put a small indicator to show that the address chosen for invoice is different from the "default" addresses in sales order. However, this is just causing a lot of confusion among our users so we decided to no longer show this warning.

Purchase Order Detail Page: Deleting a Participant May Crash the Page
Bug Fix
Added on 03 Mar 2025

We fixed a bug where a removing a message participant may sometimes crash the Purchase Order Detail Page.

Pricing Group: Edit Page Doesn't Display Title Correctly
Bug Fix
Added on 03 Mar 2025

We had an issue where Pricing Group Edit Page displays the symbol "&" as "&" instead. This is now fixed.

Sales Order: Mark As Rush / Not Rush Isn't Working
Bug Fix
Added on 01 Mar 2025

We've had issue where setting Sales Order as Rush / Not Rush errors out. This is now fixed.

Zapier: Sales Order & Job Rush Triggers & Actions
New Feature
Added on 01 Mar 2025

New Triggers Added

  • Sales Order or Quote Marked as Rush Trigger
  • Sales Order or Quote Marked as Not Rush Trigger
  • Job Marked as Rush Trigger
  • Job Marked as Not Rush Trigger

New Actions Added

  • Mark Sales Order or Quote as Rush Action
  • Mark Sales Order or Quote as Not Rush Action
  • Mark Job as Rush Action
  • Mark Job as Not Rush Action
YoPrint Is Down For Certain Regions
Infrastructure
Added on 26 Feb 2025

We route all requests through Cloudflare to maintain reliable service. However, a recent update on their end caused errors for OPTIONS API calls, impacting only certain regions.

To resolve the issue, we switched to a different service provider and have verified that everything is now functioning properly.

Job Create Dialog: Auto Save Option Removed
Enhancement
Added on 26 Feb 2025

We've now removed Auto Save options for Job Create Dialog. As it was in V1, you can now make all the changes you need quickly and press "Save" when you are done.

Job Detail Dialog: UI Changes
Bug Fix
Enhancement
Added on 26 Feb 2025

We've made a couple of small tweaks to improve user experience.

  1. Drag-and-drop re-arranging of services and tasks has now been to a button. We find that everyone is accidentally dragging when they didn't intend to.
  2. We've fixed a couple bugs around Task Dialog and date selection
  3. We've also fixed a couple of bugs that affected how Job start and due dates were being calculated.

Auto Invoice UX Improvements
Bug Fix
Enhancement
Added on 21 Feb 2025

When you turn on Auto Invoice for the order, we will automatically show you the generated invoice so that you can update billing and tax information quickly and make any other changes that are allowed.

We've also fixed a bug that caused the page to crash if you tried to enable Auto Invoice from an Invoice Edit Dialog. The issue was that when you enable Auto Invoice, we delete and recreate the invoice, which causes the Invoice Edit Dialog to lose its reference. (In other words, we weren't cleaning up after ourselves.)

We've also removed the option to turn on Auto Invoice from anywhere other than the Sales Order Create or Sales Order Detail Page. However, if auto invoice is enabled for an invoice, you can turn it off from anywhere.

Hopefully, these tweaks will make the Auto Invoice feature more user-friendly!

Purchase Order Receiving Quantity Is Incorrect
Bug Fix
Added on 21 Feb 2025

We've had an issue where the Purchase Order receiving quantity is either incorrect or receives the wrong item. This issue is now fixed.

Purchase Order Detail Page: Remove Option Is Missing
Bug Fix
Added on 21 Feb 2025

The option to delete a Purchase Order from the Purchase Order Detail Page was missing. This has now been added.

Convert to Sales Order Not Working
Bug Fix
Added on 20 Feb 2025

When a Quote has a last payment sent date, clicking "Convert to Sales Order" may error out. This issus has been fixed now.

Creating Customer / Contact Fails If Email is Invalid
Bug Fix
Added on 20 Feb 2025

When creating a customer or contact, entering invalid email will result in operation failed without specifying the reason. We've now added UI validation to indicate if entered email is invalid.

Zapier: Added Order Conversion Triggers
New Feature
Added on 19 Feb 2025

We've added two new triggers

  1. Sales Order Converted to Quote
  2. Quote Converted to Sales Order
Zapier: Added Related Order to Purchase Order Triggers
Enhancement
Added on 19 Feb 2025

We've added related order to purchase order triggers so that you can update order status based on purchase order changes.

Sales Order Saved Filter Not Showing Drafts
Bug Fix
Added on 19 Feb 2025

Creating a Saved Filter with "Is Draft" = "True" is showing an empty list. This issue has been fixed now.

QuickBooks Online: Various Bug Fixes
Bug Fix
Added on 17 Feb 2025

We've fixed a bug where Customer name containing the symbol "&" doesn't get matched correctly to the QuickBooks Online counterpart. This is now been fixed.

We've also fixed a few instances where an error is mistakenly interpreted as a session expiration causing us to discard the authentication token.

We are still working on the automatic quickbooks syncing.

Invoice Item Report: Report Is Not Fetching All Invoice Items
Bug Fix
Added on 17 Feb 2025

We had a bug where Invoice Item Report was not displaying all the line items, due to this code incorrectly using the V1 style querying instead of V2 style querying. We've update the code to reflect this.

As a result we had to remove certain fields. Since V2, we no longer calculate discounts and taxes on a line item level. We do it on an invoice level. Therefore, the following fields are removed Invoice Item Report

  • Discount
  • Tax
  • Tax %
  • Total (which is useless without that the three fields above)
Purchase Order: Creating Purchase Order Fails for Simple Products
Bug Fix
Added on 17 Feb 2025

We found an issue where trying to create a Purchase Order for Simple Products fails with an error. This is now fixed.

Customer Detail Dialog: Fix "&" Not Displaying Correctly
Bug Fix
Added on 17 Feb 2025

This issue is now fixed.

Zapier: Job Status Change Trigger Now Support Status Selection
Enhancement
Added on 15 Feb 2025

In the version prior, you will be notified of all Job Status changes. Now you can filter to just the status you are interested in. This will significantly reduce "Tasks" consumed in Zapier.

Zapier: Splitting Sales Order & Quote Status Change Event
Deprecation Warning
Enhancement
Added on 15 Feb 2025

We've decided to split the Sales Order Status Changed and Quote Status Changed into their respective triggers. The new triggers makes it easy to listen and respond to status change events and also support selecting Statuses to listen for.

To ensure backwards compatibility, we've kept the "Sales Order / Quote Status Changed" trigger as is. However, please migrate to the new one as soon as you can.

Shipment List Page: Changing Shipment Status Doesn't Work
Bug Fix
Added on 15 Feb 2025

In Shipment List Page, the UI was using an older endpoint to change the status of the shipment. This has now been corrected.