V2 Knowns Bugs, Workaround and Fix Status. Click Here to See!

V2 Bugs & Workarounds

Hey there! This is Anbin from YoPrint . First of all so sorry about the bugs. V2 was a massive undertaking and unfortunately, despite our best efforts, bugs finds find their way through the cracks. My team and I are committed to squash these bugs as quickly as possible. I also wanted to be transparent about this process so we will be recording all reported bugs here, any known workaround they may have, as well as the status of the bug. You should be able to follow us live here!

How do I Report a Bug?

Need to report a bug? Send an email to support@yoprint.com with the title "V2 Bug Report." Please describe the issue as detailed as possible. Provide us with the steps that you took to encounter the bug. If you have screenshots, it's even better! Even if you feel a screenshot might be unnecessary, please send us a screenshot anyway. We can spot great many things with a single screenshot. If you can provide us with a screen recording, that would be even better!

Update: Feb 9, 2025

We've resolved all known critical bugs and are actively addressing new reports as they come in. To keep this page focused, we've removed completed bug reports, leaving only active issues. Additionally, we're introducing a new Changelog section to keep you informed about recent fixes and updates. — Anbin

Bugs Being Worked On

BUG-9
Sales Order
Being Worked On
Incorrect Estimated Profit Calculations

In Sales Orders where garments prices are set to "0.00", as one would when the garment is customer provided, the estimated profit margin calculations are not working as expected. We have a rough idea how to fix this issue.

Known Workarounds

None

BUG-61
Sales Order
Being Worked On
Unable to save changes for Order Items when changes are made too quickly.

We are aware of and able to reproduce the bug where making changes to multiple Order Items quickly causes the system to fail to save.

We are working to rectify this issue as quickly as possible and with maximum urgency so that you can return to entering Order Items at the same speed you did in V1.

Known Workarounds

none

BUG-62
Sales Order
Being Worked On
Saving Line Items Is Slow

Right now we are aggressively saving anytime you make even the smallest change which can take up to 20 seconds at times.

Sales Order Create

We will still retain auto save for adding, editing and removing line items in Sales Orders during create process. However, this will no longer disable the UI when you are making changes allowing you to rapidly update the UI. We will intelligently batch the changes and use a "background" auto save instead.

Editing Line Items After Publish

We will remove auto save for this scenario, allowing you to to rapidly make changes and you can press save when you are done. Prices will be recalculated when you press save.

Job, Invoice, Shipments

We are removing auto-save mechanisms for Job, Invoices and Shipments. You can press save when you are ready save, resulting in a fast ui experience.

YoPrint Changelog

PDF Template: Add Shipment Info to Job Data
Enhancement
Added on 24 Apr 2025

Job PDF Template now includes list of info about shipment.

Inventory Saved Filter: Inventory Count Filter Options Not Working
Bug Fix
Added on 23 Apr 2025

In Inventory Saved Filter Dialog, we had an issue where selecting the following filter options results in showing incomplete UI making them unusable.

  • Stock Available
  • Stock Committed
  • Stock On Hand
  • Stock Reorder

Sales Order History: Add New Sales Order Restored Activity
Enhancement
Added on 22 Apr 2025

With V2, we've introduced the ability to Restore a Sales Order as opposed to just cloning a deleted Sales Order. With that, we're also adding a new history entry to indicate who restored the Sales Order.

Sales Order History: Fix Avatar Not Rendering Correctly
Bug Fix
Added on 22 Apr 2025

Sales Order Deleted Event and Sales Order Converted Event both were not displaying the user avatar correctly under the Sales Order History Tab. This has been fixed now.

Sales Order Detail: Changing Issue Date Fails If There Are Tasks with No Due Dates
Bug Fix
Added on 18 Apr 2025

If there is a task with no due dates in the Sales Order, changing the Sales Order Issue Date errors out. This has been fixed now.

All Packing Slips Now Correctly Display White Labeled PDFs
Bug Fix
Added on 18 Apr 2025

Since V2, we moved the Packing Slip Whitelabel Option to Shipment itself to allow for mixed packing slips scenarios. However, the All Packing Slips was still using the Sales Order level Whitelabel option to display the PDF.

This inconsistency is has now been corrected.

Purchase Order QuickBooks Sync Status
Enhancement
Added on 17 Apr 2025

We've now added the ability to check QuickBooks Online Sync Status for Purchase Orders.

Job Detail Dialog: Add Rush Icon
UI/UX Enhancement
Added on 11 Apr 2025

We've added the missing Rush Icon to the Job Detail Dialog.

Task List Page: Add Missing Rush Icon
UI/UX Enhancement
Added on 11 Apr 2025

Sales Order Line Item Pricing Override Bug
Bug Fix
Added on 11 Apr 2025

We had a bug where overriding the "Product Total" reset the "Product Cost." This has been fixed now.

Task Calendar View Breaks if Due Date Is Missing
Bug Fix
Added on 11 Apr 2025

If Task due date was set to null, then the calendar view stops working. This has been fixed now.

Shipment Detail Dialog: Add Brand Profile
UI/UX Enhancement
Added on 11 Apr 2025

With V2, we now allow each shipments to be individually white labelled instead of just Sales Order level. However, this information was only available during edit. We've updated the UI to show it in Shipment Detail Dialog and Shipment Detail Page.

Shipment Create Dialog: Copy Brand Profile from Sales Order
UI/UX Enhancement
Added on 11 Apr 2025

When starting a new shipment, we will automatically fill the "Brand Profile" field based what you have in Sales Order. This is great for drop ship customers since Shipments created will automatically be associated with the correct packing slips

Sales Order: Not Invoiced Status Color Is Incorrect
Bug Fix
Added on 09 Apr 2025

When a Sales Order is "Not Invoiced", we should be using a warning color to indicate further actions may be needed but not necessarily. However we are using a green color, which is reserved for "Paid" status. This has been fixed.

Invoice Create / Edit Dialog: Billing Date Is Optional (Again)
Bug Fix
Added on 09 Apr 2025

We released an update to remove "Auto Save" for Invoice Detail Dialog and mistakenly enforced Billing Address as Required. This has now been corrected.

Invoice: Auto Pack Doesn't Follow The Line Item Orders
Bug Fix
Added on 08 Apr 2025

When using the invoice "Auto Pack" feature, it's not following the order in which the line items appears in the Sales Order. This has now been fixed.

Invoice Create / Edit Dialog: Auto Save Option Removed
Enhancement
UI/UX Enhancement
Added on 08 Apr 2025

We've removed the "Auto Save" options from Invoice Create and Edit Dialog. You can safely click on the "Edit" button knowing that the invoice won't be altered until you press save. This should also help with the performance as well.

We've also added validations to ensure you are not creating an "Invalid Invoice" accidentally.

Quote Create: Customer Specific Payment Terms Is Not Working
Bug Fix
Added on 08 Apr 2025

In Sales Order / Quote Create Page, changing customer doesn't apply customer specific payment terms correctly. This issue has now been fixed.

Sales Order Create: Renaming a Cloned Job Sometimes Fails
Bug Fix
Added on 08 Apr 2025

We had an issue where if you cloned a Job in Sales Order and try to change the job name, it would sometimes fail to save. We narrowed the issue down to Jobs with pricing matrix that uses 3 decimal points. This issue is now fixed.

Artwork Approval: Fix Date Formatting Error
Bug Fix
Added on 08 Apr 2025

Sometimes the date formatting in the Artwork Approval View Dialog may render incorrectly. This has been fixed.

Sales Order: Estimated Profit Margin Calculation Bug
Bug Fix
Added on 08 Apr 2025

When either service price, product cost or product total set to zero, we end up not calculating the estimated profit margin correctly. This has been fixed.

We also fixed a UI glitch where if the profit margin or markup is incalculable, we are mistakenly showing "0" breaking the layout.

Customer Portal: Fix Message Attachment Download
Bug Fix
Added on 01 Apr 2025

When trying to download a PDF attachment in Customer Portal, it wasn't working. This is now fixed.

Sales Order Report: Subtotal Column Is Incorrect
Bug Fix
Added on 31 Mar 2025

In Sales Order Report, we were accidentally returning subtotal calculation from a legacy field. This has been updated to the newer field and is correct now.

Job List Page: Add Customer PO# Column
Enhancement
Added on 29 Mar 2025

Sales Order Detail Page: Clarify Invalid Invoice
Bug Fix
Added on 29 Mar 2025

When you have an invalid invoice, we were mistakenly showing "Not Invoiced." This has been updated to show "Invalid Invoice" instead.

Stock Take Page Bug Fixes
Bug Fix
Added on 25 Mar 2025

Fixed a bug where navigating to different pages that can sometimes cause a crash.

Quote List Page: Convert to Sales Order Not Working
Bug Fix
Added on 25 Mar 2025

In both Sales Order List Page and Quote List Page, the "Convert to Sales Order" context menu option wasn't working. This has been fixed now.

Stock Take Page Revamp
Enhancement
Added on 24 Mar 2025

We're happy to release our revamped Stock Take Page. We've updated the UI to match the rest of our V2 aesthetics.

We've also added a new "memory" function where if you accidentally refreshed the page or navigated away, you won't lose your progress. When you go back to the Stock Take page, we will ask you if you would like to pick up where you left off.

We've also updated the "Finalize" user experience. Previously, it's easy to skip the Finalize part of the stock take, navigate away and lose your progress. However, with the new version. Finalize will now be presented in a dialog.

We believe these changes should help make Stock Take easier to use and less painful should you make a mistake.

Job Edit Dialog: Allow Editing Services Notes After Cloning
Bug Fix
Enhancement
Added on 24 Mar 2025

Right now, after you clone a Sales Order, you cannot edit the Service Notes directly. This is what you see.

We have updated the UI to make it possible.

Artwork Approval Preview Uses Full Resolution Now
Enhancement
UI/UX Enhancement
Added on 22 Mar 2025

We used to use generated thumbnails to display the Artwork Preview which resulted in blurry images sometimes. We have switched to full resolution where it makes sense now.